Privacy Policy

Effective from: 01.07.2025

Data Controller: SIA “Medikom Latvia”, Reg. No. 40103455640, Legal address: Rīga, Mūkusalas iela 72B, LV-1004

1. What Information We Collect

  • Voluntarily provided user information such as name, surname, health condition, email, or question when using the application/question form or other communication methods.
  • Technical data related to website usage (e.g., IP address, browser type, cookies) may be used for security and statistical purposes.
  • Information about appointments with neurosurgeons is not recorded on the site — appointments are made only through direct communication with the coordinator or via an external booking site: piearsta.lv.

2. Purpose of Data Use

  • To process application/question form data and communicate with patients.
  • To improve website security and for statistical analysis.

3. Data Storage and Security

  • Data is stored securely, in compliance with legal requirements.
  • Your data is not shared with third parties without lawful justification.

4. Your Rights

  • The right to lodge a complaint with the Data State Inspectorate.

5. Cookie Policy

  • Cookies may be used to enhance user experience.
  • Users may allow or block cookies via their browser settings.

Website Terms of Use

1. General Terms

  • Website content is informational and not to be considered medical advice.
  • All published information is intended to inform patients about services and neurosurgical/neurological conditions.

2. User Obligations

  • Do not use the website for unlawful purposes.
  • Respect copyrights, including for texts, images, and forms.

3. Application / Question Forms

  • By filling in these forms, users agree to their data being processed in accordance with the privacy policy.

4. Intellectual Property

  • All content published on the site is protected by copyright.
  • Republishing content without written permission is prohibited.

5. Limitation of Liability

  • BrainAndSpine.health / SIA “Medikom Latvia” is not liable for damages based solely on website-provided information.

Contact Us

If you need assistance, please contact our client coordinator:

  • Email: info@neirokirurgi.lv
  • Phone: 26565299
  • Working hours: Monday to Friday (excluding public holidays), from 10:00 AM to 4:00 PM